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Hospitality Operations Diploma Program

Program Overview

Welcome to Evergreen College West Campus, where we take pride in offering a comprehensive Hospitality Operations Diploma Program tailored to meet the needs of international students. Our program is designed to provide you with the skills and knowledge necessary for a successful career in the dynamic field of hospitality. Our Hospitality Operations Diploma Program is a hands-on and immersive experience, focusing on the practical aspects of the hospitality industry. You will gain a solid foundation in key areas such as customer service, event management, and hotel operations. Our industry-experienced instructors ensure that you are well-prepared for the challenges and opportunities in the global hospitality sector, making our hospitality management course a top choice for aspiring professionals.

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Career Opportunities

Upon successful completion of the program, you’ll be equipped to pursue a variety of exciting career paths, including: Graduate with confidence: Be prepared for entry-level positions in various hospitality sectors, including hotels, restaurants, resorts, event venues, catering services, and more. Pursue diverse career paths: Explore exciting opportunities in front office operations, food and beverage management, event planning, guest relations, and more. Advance your career: This program serves as a strong foundation for further studies and career advancement in hospitality management.

Course Timeline

55 weeksTotal hours: 1040
Theory: 560 hrsPlacement: 480 hrs

Admission Requirements

  • High school diploma or equivalent
  • English language proficiency (IELTS or TOEFL)
  • Passion for hospitality & service
  • Strong communication & interpersonal skills
  • Adaptability & willingness to learn
  • Relevant work/volunteer experience (bonus!)

Placement Requirements

As an international student, you will have the opportunity to gain valuable work experience through our placement program in our hospitality management course. Our dedicated placement team will assist you in securing internships with leading hospitality establishments, providing you with hands-on experience in a real-world setting.

  • Successful completion of all program modules and exams
  • Active participation in internship program with positive employer evaluation
  • Completion of job-finding workshops and career development activities

Graduation Requirements

To successfully graduate from the program in hospitality operations, you must complete all required courses, fulfill internship requirements, and maintain a satisfactory academic standing in our hospitality management course.

  • Achieve a minimum cumulative GPA of 2.0
  • Fulfill all course and internship requirements
  • Demonstrate professional conduct and a commitment to ethical practices.

What You Will Learn

  • Food and Beverage Services: Food preparation, service techniques, menu knowledge, cost control, and sanitation procedures.
  • Event Management: Event planning, budgeting, logistics, coordination, and guest experience management.
  • Guest Relations: Excellent communication skills, conflict resolution techniques, service recovery strategies, and customer satisfaction strategies.
  • Front Office Operations: Guest registration, reservations, room management, guest communication, and technology applications.
  • Marketing and Sales: Hospitality marketing concepts, social media marketing, sales techniques, and revenue management strategies.

Job finding workshops

Our commitment to your success in our hospitality management course extends beyond the classroom, encompassing various aspects of hospitality operations. We offer specialized workshops to enhance your job-seeking skills, including resume writing, interview preparation, and networking strategies.